Position Summary:
Responsible for providing IPS Supported Employment Program services. Ensures good program outcomes as defined by Dartmouth Fidelity Scale by completing training, supervision & field mentoring for those being provided IPS Services, monitoring expected outcomes and implementing quality improvement plans. Acts as a liaison to other JCI departments and agencies.
Essential Functions:
Works with the local VR office to coordinate programs and services and to discuss shared cases. Develops, reviews and maintains PCP’s, daily service notes and all required IPS documents for client records to ensure proper authorizations and payments. Provides IPS supported employment services including job search, job training, follow-up, etc. as well as coordinate service delivery schedules and needs of peer support specialists. Maintains open communication with referring agencies, individuals, families and other representatives to review client progress toward employment. Conducts intake and employment plans to help individuals reach chosen career goals. Completes a career profile. Provides support services outlined by service definition and adheres to all regulatory guidelines. Conducts follow-up employment checks with the employer, individual, natural supports, etc. as requested to support individuals after job placement to ensure employment success. Ensure rapid attachment to community employment and establish guidelines in regards to tracking employers, types of jobs, etc. Train individuals served on a variety of work-related topics. Non-Essential Functions: All other duties as assigned.
Knowledge, Skills, and Abilities:
Working knowledge of methods and principles of behavioral health service definitions, guidance and counseling, and employment. Knowledge of mental health practices and trends in the community. Working knowledge of methods and principles of behavioral health service definitions, guidance and counseling, and employment. Ability to deal effectively with clients, parents, agency representatives, case managers, funding sources and the public. Knowledge of functions, services, and operations of facility/program and assistance available through other agencies. Knowledge of mental illness, case management principles and techniques, Person-Centered Planning/Thinking, evidence-based practices and best practices in service delivery. Ability to speak persuasively in positive and negative situations. Proficient in Microsoft Word, Excel, Powerpoint and other computer skills. Ability to communicate clearly and persuasively in a positive manner in oral and written form. Ability to be perceptive of client needs. Ability to liaison with partnering and/or referring agencies such as Behavioral Health Agencies, Vocational Rehabilitation, MCO, Department of Social Services and other local and state resources. Extensive knowledge of supported employment principles, job market and employment opportunities available in the community. Knowledge of how employment leads to recovery and recovery practices. Ability to work with limited supervision. Insurable and valid NC Driver’s License.
Education & Experience:
Required: Bachelor’s degree in Human Services or related field. Preferred: Bachelor’s degree in Human Services or related field with two years of experience working with individuals with substance abuse and/or behavioral health needs with Qualified Professional (QP) status. Required Certifications/Licenses: NC Driver’s License, NCI, CPR/First Aid/AED.
Occupational Demands:
Work is performed in community and facility settings with or without accommodations. Must be able to physically perform a variety of jobs ranging from office work to manual labor requiring frequent bending stooping kneeling and lifting up to 50 pounds. Work conditions may be inside or outside in inclement weather with a high degree of noise level and frequent distractions. Work hours are flexible, requiring evening and night hours. Demonstrates the ability to work cohesively with the disabled. Requires dealing with individuals with inappropriate behaviors and/or physical aggression. Demonstrates the ability to work cohesively with disabled adults. Ability to separate pressures of work and home.
